Q29. Other Charts
MCQ · +3 / −1
On which aspect is the median score of the five vendors the least?
- A) Quality
- B) Cost
- C) Customer Service
- D) Reliability
Correct Answer
C) Customer Service
Step-by-step solution
📌 Core Concept
The median of five scores is the 3rd value after sorting. Read each vendor's score on every axis of the radar chart, find the middle value for each aspect, and pick the smallest. The values below are read off the chart and are approximate.
🔢 Step-by-Step Solution
1
Reliability: V4 ≈ 33, V2 ≈ 40, V1 = 52 (given), V5 ≈ 60, V3 ≈ 75. The median is about 52.
2
Customer Service: V5 ≈ 30, V2 ≈ 40, V3 ≈ 45, V1 ≈ 50, V4 ≈ 70. The median is about 45.
3
Quality: V4 ≈ 38, V5 ≈ 45, V3 ≈ 60, V1 ≈ 75, V2 ≈ 75. The median is about 60.
4
Cost: V5 ≈ 50, V4 ≈ 65, V1 ≈ 75, V2 ≈ 82, V3 = 90 (given). The median is about 75.
5
Comparing the four medians (Reliability about 52, Customer Service about 45, Quality about 60, Cost about 75), Customer Service is the lowest.
Why Not the Others
Quality: the median is about 60, well above Customer Service.
Cost: the median is about 75, the highest of the four.
Reliability: the median is about 52, close to but above Customer Service. Only V4 and V2 score clearly below 50 here, whereas Customer Service has three vendors at or below about 45.
Correct Answer: C